2023’s word of the year in ecommerce logistics? Cost-savings. With labor and shipping costs rising faster than inflation, it’s become the year of “how can we spend less?” In this presentation, Pitney Bowes will cover different strategies brands of any size can employ during peak season and into 2024 to get the same shipping service levels for less spend, including:

• How to adjust shipping options at checkout to meet customer expectations more cost-effectively
• How to identify cost-savings opportunities in your carrier mix (without getting lost in dense carrier rate structures)
• How to reduce unnecessary returns… and reduce the cost of unavoidable returns