Brands with long-term success have a common ability: they pivot when the unpredictable occurs. They recognize change early and are flexible enough to address those changes head-on.
Even though retail leaders recognize how critical it is for them to adapt, it’s still often difficult to do. Having that agility requires the right technological foundation. It also requires having the processes, culture, and leadership mindset that constantly seeks and embraces new opportunities for change. In this playbook, you’ll learn: