When restaurant employees are required to extend themselves frequently to try to assuage unhappy customers, working twice as hard to turn a negative experience into a positive (or neutral) one, they are at a high risk of burning out.
However, the right technology tools can protect your workers from burnout by taking on repetitive tasks, freeing up time, smoothing out the customer experience and reducing the likelihood of negative customer touchpoints.
This playbook dives into four important considerations for business leaders when selecting an AI tool for restaurant success. The playbook highlights: